Shipping + Returns


Shipping is always COMPLIMENTARY in the US! We ship with USPS First Class and a tracking number will be provided. Shipping time for an Original PillowSak purchase is 2-5 business days and Premium is 5 to 10 business days.

There is a flat rate of $18 to ship worldwide. First Class International delivery time is 1-4 weeks. 

Returns + Refunds

It is our goal at PillowSak® to have happy customers. If for any reason you are not satisfied with your PillowSak™ let's chat about it and we will make every effort to rectify the situation. Please email us at

Firm King, Wedge Sak and Flag Banners are custom made to order and no returns will be accepted.


PillowSak would be more than happy to accommodate your material request. If you don’t see what you’re looking for, please email us at