Shipping
We ship with USPS Advantage or UPS Ground Saver for a flat rate of $5 and a tracking number will be provided. Shipping time for Premium fabrics in Standard, Queen, and Soft King is 5 to 10 business days.
Please allow approximately three weeks for processing and shipping of Travel Size, Firm King, BodySak, and WedgeSak orders.
There is a flat rate of $18 to ship worldwide. First Class International delivery time is 1-4 weeks.
Returns + Refunds
It is our goal at PillowSak® to have happy customers. If for any reason you are not satisfied with your PillowSak™ let's chat about it and we will make every effort to rectify the situation. Please email us at info@pillowsak.com.
Firm King, BodySak, and WedgeSak are custom made to order and no returns will be accepted.
Requests
PillowSak would be more than happy to accommodate your material request. If you don’t see what you’re looking for, please email us at info@pillowsak.com.